<aside> 💡 Note: The user has the flexibility to choose any name they prefer as the sender ID to be displayed on the recipient's end.
</aside>
Using the SMS channel is as easy as integrating it. You just go to the inbox and send an SMS to a number through your newly created SMS channel.
<aside> 💡 You can import contacts for SMS just like you upload contacts for a WhatsApp channel. Just select the SMS channels at the time of importing.
</aside>
<aside> ❗ SMS Channel can just send messages but not receive them. As in real world situations, SMS is only used for promotional and marketing purposes.
</aside>