User case:
If you have three shops, three teams, and now the A1 agent is already in team A, but you want to add A1 also to team B, then you can refer to this tutorial
To invite directly:
Enter your team member’s phone number with country code and click on the [Invite] button, an invitation message will be sent to your team member’s phone.
To invite with URL:
(i) Copy the generated URL by clicking at the [Copy] button.
(ii) Go to your team member’s chat and send the generated URL
Note: You will need to ask your team members to sign up first using the link, and they will see the team invitation
2. Assign your team members to different Chat
Click on "Not Assigned" ,for a dropdown panel of team members, after assigning your team members「XXX assigned this chat to YYY」. The current “Not assign” panel will display the assignee of the Chat
When multiple team members manage a chatbox, we will be able to see which team member sent which message at which team.