For iOS Devices

To enable this, there are 2 options to check :

1 - Low Power Mode (Settings App - > Battery - > Low Power Mode) needs to be off

2 - Background App Refresh (Settings App -> Hushed - > Background App Refresh needs to be ON

If Background refresh is greyed out in the ON position, go To Settings App - > General - > Background App Refresh - > Turn on the option for the system, and then you can turn on / off by app.

For Android Devices

Would you be able to do the following:

In your device, go to Settings menu > Battery > top right 3 dot icon > Battery optimization > click on "Not Optimized" bar > All Apps > Hushed > Select "Don't Optimize".

Google Pixel

  1. Go to your smartphone's Settings.
  2. Tap Apps & notifications -> Advanced -> Special app access -> Battery optimization.
  3. If your Hushed is listed as “Not optimized,” please tap on it -> Optimize -> Done.

Samsung

  1. Please go to your phone settings
  2. Applications
  3. Select three-dot menu (top right corner)
  4. Select "Special Access"
  5. Select "Optimize Battery usage"
  6. Select the "Apps not optimized".
  7. Find Hushed on the list and make sure that it is not selected.

Huawei

  1. Please go to your phone settings
  2. Select "App Management"
  3. Select "Auto-launch apps"
  4. Turn on WhatsApp

MIUI

  1. Please go to your phone Settings
  2. Additional Settings
  3. Battery & performance
  4. Manage apps' battery usage
  5. Choose apps and select Hushed.
  6. Also, please go to your phone Settings
  7. Additional Settings
  8. Privacy
  9. Location.

Check that you are using High Accuracy for Location Mode and also allowing location access. Configure the app so it can use GPS in the background.

Sony

  1. Please go to your Phone settings
  2. Select "Battery"
  3. Select the (...) menu in the top right corner and press "Battery optimization"
  4. Select "Apps"
  5. Select "Hushed". (Depending on the one you have installed).

LG

  1. Please go to your phone settings
  2. "Battery & power saving"
  3. Select "Battery usage"
  4. "Ignore optimizations"
  5. Turn on to ignore battery optimization for Hushed.

One Plus

  1. Please go to your phone settings
  2. Select "Battery"
  3. Select "Battery optimization"
  4. Switch to the "All apps list" (top menu)
  5. Select Hushed and choose "Don’t optimize".

Motorola

  1. Please go to your phone settings
  2. Select "Battery"
  3. Tap the menu in the top right corner
  4. Select "Battery optimization"
  5. Tap "Not optimized"
  6. Select "All Apps"
  7. Find Hushed on this list and select "Don’t Optimize".
  8. Go back to your phone settings
  9. Select "Battery"
  10. Turn Battery Saver Mode off*