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Intro

Introducing ChatDaddy Messaging: Your guide to effective communication. Master the art of messaging with our simple yet powerful features. Let's get started!

Steps

Access Your Inbox

• On the ChatDaddy app, tap on the Inbox tab located on the left screen.

Select a Chat

• If you manage multiple business channels , you might see a list of channels on the filter section. In this case, tap on the desired channel and select a chat to start messaging with customers.

Start Interacting with Your Customers

• Once you've accessed the inbox or selected the appropriate channel, you can now compose and send messages to your customers directly.

Use Case

Personalized Communication

• Respond to customer inquiries directly through the chat, allowing you to answer questions, address concerns, and provide excellent customer service.

Targeted Promotions

• Create targeted broadcast lists to send special offers or announce new arrivals to relevant customer segments. This personalized approach can boost sales and brand loyalty.

Automated Messages

• Utilize ChatDaddy's automation features to send greeting messages, order confirmations, or shipping updates. This saves you time while keeping customers informed throughout the buying journey.

Improved Customer Experience

• Offer convenient communication options by allowing customers to reach you directly through WhatsApp. This can lead to faster issue resolution and a more positive customer experience.

Advanced Search and Filtering

• Quickly search and filter your inbox based on tags to locate specific conversations. This is particularly helpful for following up on urgent inquiries or retrieving past customer interactions.

Related FAQs & Articles

How to use Inbox Filters

Settings in Inbox

CRM

Contact us: Global Customer Support