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Quick Replies

How to send message on ChatDaddy?

Inbox

https://app.storylane.io/share/vzxe8ihjj9sw

⁉️ FAQs

How do I assign a chat to a teammate?

You can assign any contact to your teammate by opening the chat's inbox and clicking on the "Assign" button on the top right. For more information, please check the demo above.

Why is my message pending?

Pending messages are those messages which were not delivered properly or are set to be sent after a delay.

What are clear pending messages?

By clicking "Clear pending messages", you can remove all the Pending Messages from the queue(they will not be sent anymore)

Does ChatDaddy support voice message?

Untitled

How to Clear Pending Messages?

Step 1: In the top right corner, Click on the user menu button and select “Failed Messages”.

https://chatdaddy.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=NzVjOWVhNzM0ZjdkZjY1OGIwN2U5OTg3ODIwMTdiMTFfMXhnYWpIeWhMTU1VQ1FKV0JoNmw5dkdTaWk3YkxTV0FfVG9rZW46VzdxRWJwUHQwbzRadVV4a0lycWxwcDZCZ3BkXzE3MTMzMzk2NzM6MTcxMzM0MzI3M19WNA

Step 2: Click on “Clear All”.

https://chatdaddy.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=NTQ3Y2JlM2VkMGEzYWZkN2JhMTY3OTMyZjk0ZGZiOTdfOE5yZ0FUaTNXWmxVckNYYnFrQmNhNEZveklXTHJkVm1fVG9rZW46S0J3Z2JJZ2kzb3hTN1R4UWpGQmxiQUcwZ0VmXzE3MTMzMzk2NzM6MTcxMzM0MzI3M19WNA

How to submit a Feature Request ticket

Step 1: On the top right part of your ChatDaddy page, click on the “Help” button and select Feature Request.

https://chatdaddy.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=ZDU3MmRmNmEzNzBmNTAyMzBmZGI0YzM1Mjc4MTQ1NmVfSTBDQ01pTWdnRmp3VDd6eVByS3pzZUpQUURvNURrdGZfVG9rZW46Q3lBd2IzWG1Lb2FPVmx4UloxN2xkSGViZzJjXzE3MTMyNTk4NTU6MTcxMzI2MzQ1NV9WNA

Step 2: Fill in the feature request form.

https://chatdaddy.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=N2U5Y2NjNjUwMzk2Yjc0MDVjMWY2YzgyY2M5ZDYyNjZfcUJLTmFVUDNTTXZva3ZHS1lhcE5USmlRc3VNV21yaklfVG9rZW46UlRKaGJVZ0RkbzRoek94b0Q2WWxINGpLZ0tkXzE3MTMyNTk4NTU6MTcxMzI2MzQ1NV9WNA

  1. Feature title
  2. Phone number with country code
  3. Team ID
  4. Module
  5. Feature description
  6. Video recording
  7. Submit your Feature Request.

https://chatdaddy.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=MmVmN2QyYmMwOTUwMTA0NTYxZDJkYWM1Yzc4Y2MyNGVfU3lsUUxXaWZITDNRbGx4dzNKajNvWmo3T1ZmVVRUelZfVG9rZW46VUxKeWJCcTl0bzZhWjJ4SDNWSmxyVGRmZ05jXzE3MTMyNTk4NTU6MTcxMzI2MzQ1NV9WNA

Congratulations!🥳